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About Us

About FSB Print Shop

FSB Print Shop is powered by CFH Docmail Ltd, a long-established UK communications company with nearly five decades of experience in professional printing and mailing services. CFH began as a small family-run printing business in 1977 and has grown into a trusted communications partner for thousands of organisations across the UK, from small and medium businesses like yours, to public sector bodies and major national institutions.

Part of Your FSB Membership

CFH has a long-standing relationship with the FSB, supporting members with their print and postal communication needs for many years. As an FSB member, you have exclusive access to two valuable CFH services as part of your membership benefits.

FSB Print Shop has been built specifically for you, bringing CFH's production expertise and competitive trade pricing directly to the small business community. Whether you need branded stationery, marketing materials, or everyday business print, FSB Print Shop gives you access to high-quality print services without the cost or complexity typically associated with them.

As a new member, you will also receive £10 in reward points to help get you started.

FSB members also have access to Docmail, the UK's leading hybrid mail service, which allows businesses to send letters and documents direct from their computer, with CFH managing the printing, enveloping, and posting on your behalf.

It's a smarter, more cost-effective way to manage your outbound post. As an FSB member, you receive an exclusive 5% discount code plus £10 in free credit to get started. Find out more at www.docmail.co.uk.

Quality You Can Rely On

Behind both services is CFH's established operational infrastructure and rigorous quality standards, the same platform trusted by some of the UK's largest organisations. CFH holds a range of recognised certifications that underpin every order placed through our service.

ISO 9001 Quality Management ensures consistent, controlled production processes and a commitment to continual improvement.

ISO 27001 Information Security Management means your business data and personal information are handled with the highest levels of protection.

ISO 14001 Environmental Management supports responsible environmental practices throughout CFH's operations, and Cyber Essentials Plus certification provides additional assurance that strong cybersecurity standards are maintained across the business.

These standards reflect the way CFH works every day, giving you confidence that your print is produced accurately, securely, and to a consistently high standard.

Our People and Values

CFH employs over 300 people across sites in Somerset, Scotland, and Windsor, and has grown from a small family business into a leading multi-channel communications company. The team behind your orders includes production specialists, quality managers, and customer support professionals who take genuine pride in delivering dependable service.

CFH's values are straightforward: trusted partnerships built on honesty and reliability; quality and attention to detail in every order; continuous improvement in the services provided; and respect for people, communities, and the environment. These principles have guided the business since 1977 and remain at the heart of everything CFH does today.

To find out more about CFH, visit www.cfh.com